QR Ticket

Your ticket is in the mobile app

A QR ticket is a digital ticket kept in the iTicket.MA app. There is nothing to print: the QR code is shown only in the app and is presented straight from your phone at the event entrance.

The iTicket.MA app is available on the App Store and Google Play.

How do I get a QR ticket?

Buy your tickets on the iTicket.MA website or app. When the event uses QR tickets, your tickets are added to your account automatically.

You only receive a purchase confirmation by email: the QR ticket is not sent by email or as a PDF.

To see your tickets, sign in to the app with the account used for the purchase and open the "Tickets" section.

How do I enter with a QR ticket?

For your security, the QR code is activated a few hours before the event starts; the exact time is in your confirmation email. Until then it stays hidden in the app.

At the entrance, open the ticket in the "Tickets" section and show the active QR code to the staff. Only the code shown in the app is valid: screenshots, photos and copies of the code are not accepted, and the app does not allow screenshots of the code.

Before you leave, make sure your phone is charged and that you are signed in to your iTicket.MA account.

Can I send my QR ticket to someone else?

Yes, in the app: in "Tickets", choose the ticket, tap "Transfer" and enter the recipient's email address or iTicket.MA user ID.

The ticket stays "pending" until the recipient accepts it, for at most 24 hours (or until the event ends, if sooner); without an answer the transfer expires and the ticket stays yours. While it is pending, you can cancel the transfer and the recipient can decline it.

Once accepted, the ticket moves to the recipient's account and appears in their "Tickets" section; your old code is cancelled. A ticket already scanned at the entrance can no longer be transferred.