FAQ
Yes, it is enough to print an e-ticket out, which is sent to your e-mail after an online purchase, or to show it on your mobile phone. E-tickets are not being delivered or exchanged with paper tickets.
A valid ticket is required for each person attending the event. Specific age restrictions or ticketing rules, if applicable, are clearly indicated on the event description page on the iTicket.MA website.
Entrance for minors under the age of 6 is not allowed in events intended for adults. Children over the age of 6 are admitted with a separate ticket if accompanied by an adult. Specific age restrictions or ticketing rules, if applicable, are clearly indicated on the event description page on the iTicket.MA website.
No, the "Promo code" section is filled in only when the organizers offer a certain discount on their event. "Promo code" must be provided by the organizers of the event or iTicket.MA.
Registering your details will allow us to keep you updated with ticketing information, including ticket availability and updates on any orders you may have.
Depending on the event, paper tickets in case of loss or theft can not be restored. E-tickets can be downloaded again from your online account on iTicket.MA website or as a QR ticket on iTicket.MA mobile application.
Please note that exposure to water, dirt, heat or sunlight may damage your ticket. Should any part of a ticket become illegible, it may result in the holder being refused admission to the venue.
Please note that exposure to water, dirt, heat or sunlight may damage your ticket. Should any part of a ticket become illegible, it may result in the holder being refused admission to the venue.
Tickets are non-refundable or exchangeable.
In the event of a cancellation or postponement, ticket refunds or exchanges will be handled in accordance with the organizer’s policies. If the event is interrupted after more than half of its scheduled duration, no refund or compensation will be issued. In case of a postponement, your ticket will remain valid for the new event date.
Yes, you can. Tickets can be purchased anywhere and anytime online through our iTicket.MA website or mobile app.
Spectators are required to hold a valid ticket to access the event. Any applicable age restrictions or specific ticketing rules are clearly detailed on the event description page on the iTicket.MA website. A valid form of identification must be presented to event staff upon request.