E-ticket – convenient, secure, and time-saving!
Your e-ticket is stored in your personal account, so it cannot be lost or stolen. It can be accessed from anywhere in the world with an internet connection. There’s no need to visit a box office or wait for delivery.
How to get an e-ticket?
After payment via any bank card, your ticket will be automatically sent to the email address you used during registration. It will also be available in the “My Orders” section.
Refunds and exchanges
E-tickets can be refunded or exchanged online or in accordance with the rules stated in the "Refund and Exchange" section at our sales points located in 28 Mall and Ganjlik Mall.
QR Ticket — A Convenient and Secure Way to Attend Events
QR Ticket is a digital ticket created via the iTicket.MA mobile app, allowing quick and contactless access to events.
How to get it?
Visit iTicket.MA or download the app, choose your event, complete the payment — the QR ticket will be sent to your email and available in your personal account.
How to use it?
The QR code remains hidden until event day. On the day, open the app, go to “Tickets,” and show the active QR code at the entrance.
Benefits:
Ticket transfer:
You can transfer your ticket to another user via email in the app. Once accepted, the ticket moves automatically to their iTicket.MA account.
For more detailed information, watch the video below: